Brian SatzIT that works for you

Started in 2010, Computer Warriors IT Support is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Wilmington. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Computer Warriors IT Support for complete IT services and support:

  • Forward-thinking IT for your business – We meet with you every quarter to review your goals and how we can help you meet them with technology.
  • Go-to HIPAA Compliance IT Partner – We provide industry-leading HIPAA compliance documentation and management solutions to keep your practice safe from expensive fines and audits.  Our product has kept 100% of audited clients fine free to date
  • 95% of calls are answered live – Less than 5% of all calls during business hours go to voicemail, and 100% of voicemails are returned within 15 minutes!
  • Cash Flow Management – Monthly financing options for any significant project you need, including hardware-as-a-service, to keep your cash in the bank to handle the ebs and flows of production or patient care.
  • Grueling Hiring Standards – Ensuring the highest quality, ethical, and most competent techs are on your team. We hire less than 1% of candidates that apply and put them through a rigorous hiring process comprising of technical written tests, group interviews, 1 on 1 interviews, and hands-on lab tests. Background checks and drug screenings are MANDATORY to join our team!

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Computer Warriors IT Support is here to team up with you and your company for expert support.

Our mission: We help growing businesses increase productivity, profitability, and peace of mind by offering best-in-class IT solutions, security, and support.

Our core values:

  • We believe in constant & never-ending improvement & development. We strive to continually improve ourselves, both personally and professionally. We believe if you aren't growing, you are dying. We must continue to improve in all that we do and become better every day.
  • We deliver outstanding customer service. We must over-deliver and exceed client expectations if we expect to grow, retain clients, and receive referrals. We focus on proactive communication, meet our deadlines, and have exceptional follow-up. We work with integrity and do what we say we are going to do. When we fail to deliver, we go above and beyond to make it right.
  • We add more value to our clients than ANYONE else in our industry. We focus on value delivered, and find ways to continually improve our offerings, delivering service at competitive prices, and ensuring that our clients are better protected and better served than they can get anywhere else. This also means we never stop finding ways to improve the quality of our client's systems and lives.
  • We focus on growth & profitability, for the sake of our employees, our clients, our community, and the world! Without profit, there is no life in a business. Revenue is vanity, profit is sanity. With profit, we can change lives, improve, grow, and fulfill our mission. Without it, it doesn't matter how good we are, we will not survive to help anyone.
  • We believe in Extreme Ownership. The core leadership principle from Jocko Willink's book, Extreme Ownership, this principle is talking about ownership up and down the chain of command. There are no excuses. There is no one else to blame. You must own everything in your world, and everything that affects your mission. We accept responsibility for our actions (or lack of action) and avoid living in denial.
  • We are hungry and always strive to do more. Hunger is a key element of what we believe makes teams members and companies successful. Always striving to be more productive, to take on new challenges and tasks, and to perform at the highest level. Laziness is not tolerated here. It is important to carry your own weight so that the team can rely on you.
  • We focus on results first. Results matter. Period. As a company, and as individuals, we focus on results, measuring our performance, and pushing to hit our goals.